Effective Business Writing (การเขียนภาษาอังกฤษธุรกิจอย่างมีประสิทธิภาพ)
Messages travel at high speed in our global business world – people want immediate, accurate replies. Whether it is a report, an e-mail or a proposal, the key to truly effective business writing is being absolutely clear about what we want to say and what we want people to do, think or feel as a result of reading our writing. You will spend the day working on practical exercises and leave with tips and guidelines that will improve the quality of your written English in various types of business writing.
• Understand the qualities of good written communication in business
• Use the appropriate type of document to deliver your written message – e-mails, reports etc.
• Avoid errors in usage, grammar and punctuation
• Construct clear, concise sentences in plain English
• Produce documents which are structured and presented in a professional manner
• Plan and structure a report to maximize its impact on the reader
Written Communication in Business
• The role of written communication
• Types of business writing
• The qualities of good written communication
Grammar, Punctuation & Good Sentence Construction
• Why is there still such emphasis on being grammatically correct?
• Familiarizing ourselves with grammatical terms – and putting them into practice
• Can we always rely on spell-check?
• Knowing what the most common mistakes are – and avoiding them!
• Why punctuate?
• How to punctuate correctly to make sense of our writing
• Avoiding the pitfalls of incorrect punctuation
• Sentence construction step by step
• Building paragraphs that guide your reader
• Cutting out unnecessary words and phrases or ‘padding’
• Writing to ensure accuracy, brevity and clarity
• Using plain English
• The end result – is it clear, accurate, professional?
Use of E-mail in Business
• E-mail – formal or informal?
• Writing effective e-mails
• E-mail etiquette
• Maximizing use of email – organizing your inbox, using distribution lists, use of cc and bcc, flagging and rules, creating professional e-mail signatures
• Planning a report: purpose, audience, timetable, content, structure and style
• Creating an outline for a report before writing
• Structuring a report to ensure a logical flow
• Mind mapping a report’s contents, to include visual aids and examples
Lecturing / testing / presenting movie / games and practicing for being evaluated.
Training Duration : 1 Day