Select Page

Training MC.

Chermchan Ratanakarn


  • B.A., English, Chulalongkorn University, 1975
  • M.A., Government, Chulalongkorn University, 1979
  • M.S., Development Management, Indiana University, Bloomington, USA, 1988 (IU’s scholarship)

Current Career

  • Professional Consultant in HRD & OD and Professional Coach

Latest Employment

  • Deputy Director of Human Resource, Head of Learning & Development Center, True Corporation Plc.

Work Experience

  • 1975-1980 Instructor of English, Dhurakitbundit University
  • 1980-1982 Instructor
    • Management Development Division, Training & Development Department
    • Metropolitan Electricity Authority
  • 1983-1992
    • Assistant Professor and Deputy Director of Training Center, NIDA
    • Co-founder and Assistant Professor, School of Human Resource Development, NIDA
  • 1992-2003
    • Vice President Training Center, TelecomAsia Plc.
  • 2003-2012
    • Deputy Director of Human Resource Head of Learning & Development Center True Corporation Plc.
  • 2013-Present Professional Consultant in HRD & OD and Professional Coach

Achievement Highlights

  • Co-founder in setting up School of HRD, NIDA, the first time HRD Master’s Program in Thailand (1990)
  • Co-founder in setting up Training & Development Center, TelecomAsia Plc. (1992)
  • QMR of Telecom Training & Development, the first ISO 9002 certified training center in Thailand (1997)
  • Co-founder in setting up setting up the cooperation program between TelecomAsia (rebranding to become true now) and Department of Vocational Education, Ministry of Education)
  • Co-founder in co-operation program with School of Engineering, Mahidol University in initiating the Master’s Degree Program in Enterprise Architecture, the first time in Thailand
  • Management Committee of School of HRD, NIDA (1999-2003)
  • One of the Best Training Center Award in Thailand by Ministry of Labor (2009 and 2012)
  • Project Manager and Instructor in the Cooperation Project between Thailand (by Ministry of Foreign Affairs) and Bhutan on HRM & HRD (2013)
  • Invited Instructor at ITIM, Management Techniques (2013-2018)
  • HROD NIDA Journal Reader Committee, 2014-2017
  • Invited Instructor at School of Management, AIT, Performance Management (2017)

Learning Initiatives

  • Created Learning Portal to encourage learning & development across True Group (15,000 employees) (2002)
  • Set up Distance Learning via MPLS and video conference to upcountry sit offices to provide equal opportunity for all employees (2009)
  •   Initiated Learning on iPhone3Gs and iPhone4 to promote learning anywhere, any time for all employees (2010)
  • Cooperation Project with ABAC: MBA in Retail Management (Thai) for True employees, partial sponsorship by True Corp. (2007)
  • Cooperation Project with Bangkok University: MBA in Retail Management (English) for True employees, partial sponsorship by True Corp. (2008)
  • Cooperation Project with Chulalongkorn University: MS in Innovation Technology for True employees, partial sponsorship by True Corp. (2009)
  • Cooperation Project with Mahidol University, Master of Engineering in Enterprise Architecture for True employees, partial sponsorship by True Corp. (2010)

Professional Training

  • Design & Development of Training Programs, International Training Institute, Sydney, Australia (Australian government’s scholarship), 1984
  • Performance Improvement Planning, the United Nations Training Institute, Italy and UK, (UN’s scholarship), 1985
  • Project Management, Kepnor-Tregor, Bangkok, 1993
  • Certified Targeted Selection, DDI, Bangkok, 1994
  • Management Problem Solving & Decision Making, Kepnor-Tregoe, Bangkok, 1995
  • Implementation of ISO 9000 Quality Management Systems and Internal Audit, the Federation of Thai Industries, Bangkok, 1995
  • ISO 9000 Lead Assessor Certificate (Registration Number: A4977) NOVO Quality, Singapore โดยการรับรองของประเทศอังกฤษ, 1995
  • The 7 Habits of Highly Effective People, Covey Leadership, Bangkok, 1997
  • Developing Procedures, Policies and Documentation, Information Mapping, Stolovitch, 1998
  • Bullet Proof Manager, Crestcom, Bangkok, 1999
  • ISO 14000 Environmental Systems Lead Auditor Training, QAS และ สมอ., 1999
  • ISO 9001 Version 2000 and Process Oriented Quality Management, TUV, Bangkok, 2000
  • Six Thinking Hats, Edward de Bono, Bangkok,,2000
  • Principle Centered Leadership, Pac-Rim, Bangkok, 2000
  • Telecom Training, Verizon Training Center, New York & Boston, USA, 2002
  • Telecom Management, Huawei Training Center and ZTE Training Center, China, 2004
  • Leadership, John C. Maxwell, Bangkok, 2005
  • Career Path & Career Development, Robert Coppenrath and Associates, Asia Pacific, Bangkok, 2006
  • Total Quality Management (TQM: Malcom Balridge Award), Bangkok, 2006
  • Theory U: Leading from the future as it Emerges, Bangkok, 2007
  • Leadership through Dialogue, Kwanpandin Institue, Bangkok, 2008
  • Awakening to Your Life’s Purpose: Spiritual Leader, Bangkok, 2009
  • Leadership through Learning Action Program, HRD-NIDA, Bangkok, 2010
  • Mindfulness Training, Bangkok, 2011
  • Business Excellence with Employee Engagement, Bangkok, 2012
  • Performance Management System, Bangkok, 2012
  • Leadership: Great Leader, Great Team and Great Result, Bangkok, 2012
  • Coaching and Mentoring for Breakthrough Success, ITD, Bangkok, 2012
  • Balanced Scorecard Refreshing Program, True Corp., Bangkok, 2012
  • HR Transformation Strategy for Competitive Advantage, NIDA, Bangkok, 2012
  • Strategic HR Transformation and Organization Development, ITD, Bangkok, 2012
  • Talent Development and Succession Planning, Noel Tichy, Bangkok, 2012
  • To Keep up with ASEAN: People Development and Corporate Culture in ASEAN Countries, HRD-NIDA, 2013
  • Thai Organizational Preparation for AEC, HRD-NIDA, Bangkok, 2014
  • Transformational Leadership, HRD-NIDA, 2015
  • Leadership Circles, HRD-NIDA, 2015-2017