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SOLVING CONFLICT MANAGEMENT

Objective

For management level understanding the knowledge of skills, attitudes concerning organization’s conflict and be able to solve that conflict.

Course Outline

  1. General concept of conflict
  2. Causes of conflict
  3. Human’s reaction when deal with conflict
  4. Conflict managing
  5. Self development on conflict’s problem

Training Methodology

Lecturing, questionnaires, game management

Duration : 1 Day